Gerber Collision & Glass

I had a great experience with Gerber Collision on Atlantic in Jacksonville. When I called customer service, the representative was professional, patient, and helpful. They answered my questions clearly and made the process feel smooth from the beginning. When I arrived the next day, everyone was welcoming, friendly, and efficient. The staff explained everything in detail so I understood the repair process and timeline. I really appreciated how organized and fast the service was. The whole team made me feel confident that my vehicle was in good hands. Overall, excellent customer service and a very positive experience.

Just picked up my car and couldn’t be happier! Would definitely recommend this shop. The staff was amazing and got it done quickly. Thank you Gerber!

Gerber on Atlantic Blvd was extremely professional and efficient. Whitney was very thorough in estimating the cost. Both she and Michele were proactive in calling me with periodic updates, so I didn’t have to call them. The job cost actually came in a little under the estimate and they finished a day earlier than they projected. I would recommend them highly. Beautiful job!!!

I took my truck to Gerber Collision on Lee Rd when it was side-swiped causing extensive damage to the passenger side of my 07 Ridgeline. I use my truck for truck stuff so It had it’s share of dents, dings, and scratches. Not wanting to have half my truck look new and the other side not so new, I asked for a quote to do some body work and paint the rest of my truck. It was very reasonable so I went forward with it. I was so pleased to be kept in the loop and filled in at every stage. The crew took no shortcuts, they did a full disassembly and were very thorough. The manager even called me to let me know he had spotted some work he wasn’t pleased with and sent it back to his technicians to get it right (instead of rolling the dice to see if I’d notice!) Bottom line, they did everything they

GREAT experience! Becky was the BEST..kept me informed thru the whole process.. They even had my car washed when I picked it up... If you want great customer service...flawless body repair...this is where you need to go... Easy breezy....