Gerber Collision & Glass

My family and I have never been so impressed by a repair shop in our lives. My car was involved in an accident, causing over 20 thousand dollars of damage. Fortunately, the car was sent to Gerber Collision in Spokane Valley were Cody and his team performed wonders on the car while continuously keeping us updated on the status and possible timeline of the car's repairs. He informed us on all car part timelines, details of what they were going to repair on what days, as well as insurance policies and anything you could think of to ask, he would have an answer. From hearing about other folks' experiences about the length of repair for damage like this at different auto body shops, we thought it would take a long time. We were originally given 2-2.5 months until the car would be back to being

The Shop did a consistent & thorough job of frequent communication, explaining the process in its’ entirety, with communication to include the biweekly scheduled times, on top of additional communication with necessary updates & information. The Receptionists/Front Desk Staff were super helpful & Mark the Mechanic who worked with me went above & beyond. This is my first experience with Gerber Collision & i will be returning if ever needed & definitely recommending Gerber to anyone i know who may need it. Thank you all much for the work you all do! Excellent job!

Everyone @ Gerber Collision, from the admin staff to the mechanics were all very helpful, professional, and made sure I was in the loop for everything regarding the repair of my car. Not only that, but they exceeded my expectations as my repair was due to an insurance claim where I originally went through the insurance of the person who hit me, and their partnered repair shop quoted the repairs at about $28k, meanwhile Gerber only quoted the repairs at around $15k when I went through my insurance. To cap it all off, in my insurance claim when I mentioned the damages, I included my front bumper which my insurance denied saying “they found a picture from last July that showed it was there before the accident”, not sure where they got that from, but Gerber went ahead and fixed it for me anywa

If you need auto body work done, this company is, hands down, the best! Friendly staff and exceptional work done in a timely manner. I was so happy with my experience and the job they did with our car. Cody, Mark and the gal who works the front desk were so great to work with. Highly recommend this company and will use them in the future.

These guys are awesome! Cody was super helpful explaining the whole process of repairs and keeping in contact! Their receptionist also went to bat for me with the insurance to make sure my tow was covered! Will definitely be recommending this place to anyone in need of high quality accident repairs!