Gerry Lane Enterprises

I bought a vehicle that they had sold before. They used special screws that are impossible to remove to attach a front plate with their logo on it. So I either have to damage my vehicle or leave their crappy logo on MY car.

Review is for zacahry location but they keep getting google to remove it. Took vehicle in mid November 2025, the 14th to be exact. Took a week to get any correspondence and it has been horrible since. As of MLK 2026 no vehicle returned. Service writer really screwed it up and dealer offered to handle all repairs at their cost after I suggested I would be contacting a lawyer after repair cost estimate went up 1000% and I have a lifetime warranty. However that was before christmas and again no vehicle yet. I am patient but this place is a joke Tried calling with no return call as of this review. Never mind there has been random intermittent communications via text. Its always we need more time, part or $$$ even though I have a lifetime warranty. Now it's just that they dont know wh

I had an awesome experience recently at Gerry Lane-(Florida location)! Sales ladies Daquayla Webb (DQ) and Keisha Smith were awesome, along with finance personnel Jerry Mitchell!! Daquayla Webb (DQ) made sure I received all discounts including the Medical Professional offer and I received good offers for my trade-ins!! They were very professional, patient and had all the answers to the questions I had. I am a VERY satisfied customer and absolutely love my 2023 Chevrolet Tahoe with 23 miles!! It was a steal! 💥 DQ, Jerry and Keisha are a GREAT asset at Jerry Lane!! I appreciate you all!

We showed up unannounced due to a transmission issue while traveling. While the problem isn't minor Craig was up to the task of getting our truck in for a diagnosis. It was a busy day and within a few hours they were able to tell us what the problem was. Kudos for taking care of a customer more than 800 miles from home. That is good customer service to say the least. Thanks for taking care of us!

After making an 11 AM appointment 3 days prior, at Gerry Lane to get my tire repaired. I have had to wait 4 hours for what I thought would be a 2 hour process of waiting. I say 2 hours because I am cognizant that other work would be ahead of me and would have to finish it . This was an ordeal and horrible experience and feeling to be treated as a customer with such low concern and high neglect. I was told there was only one tire machine and to that end, that doesn’t satisfy or fix the issue for me or any other customer who may have or already have experienced this poor service experience. While I am understanding to the pressures in service, I was hesitant to post my review or feedback but it is important to express myself in this means and via this channel. I have spoken to Ryan