Gervais Auto Exchange

Great customer service very knowledgeable on the vehicle. One of the guys are super helpful giving me a lot of information about my vehicle that I didn’t know much about helped me out through the process. The price was decent, especially for a college student.

I am very happy with the service I received from Mechanics Direct. It was also great to have an Acura NSX specialist within a few hours of where I live. Communication was great and explanations were clear. I'm pretty happy with the results for my relatively large service they completed including disassembling the transmission.

Brought in my 2015 Mercedes Benz SUV to diagnose a check engine light and leak. I was charged $850 simply to tell me what the issue was with no repair. More than the dealership charges. When I picked up my vehicle it is now shifting (automatic) horribly and will not accelerate. This has never happened since I owned the vehicle (10 years) and certainly was not when I brought it in. It is also unrelated to the check engine issue. I called to ask what happened and never received a return call. I paid $850 to Mechanics Direct and my vehicle is now in significantly worse shape and not drivable.. My vehicle needs a few major repairs which is not their fault but this new issue happened while in their custody and they never called me back to tell me what they did which they said they would

When my daughter went halfway across the country to attend UML, she took one of our older Toyotas. Of course I was concerned how it would serve her without me there to take care of it. I'm so glad we found the team at Mechanics Direct. For five years they have provided outstanding maintenance & repair for this high mileage, reliable Rav4. Although my daughter understands her car care, she liked having me involved and the professionals at Mechanics Direct were always cheerfully willing to "talk with Dad" even though that often meant explaining things twice. Great customer service and fair pricing. Highly recommend!

Mich and his team is phenomenal! I had a car gifted to me that been sitting in the driveway for years without starting. It's a 2004 Acura RL and I was specifically looking for a mechanic that specializes it. They was able to get it started up and running. From start to finish my experience with Mechanic Direct is really great. Very professional, informative, friendly and most importantly they make me feel comfortable. Highly recommend!