Giles Volvo Cars

We’re very disappointed with our recent experience at Giles Volvo. We brought our Volvo XC60 in for the 30,000-mile service, expecting the level of care and attention that comes with a dealership service visit. Unfortunately, just 10 minutes into our drive home, the check engine light came on. When we arrived home and opened the hood to check things ourselves, we discovered the oil cap was missing and had fallen into the radiator area, and engine oil had splattered onto the underside of the hood. This is a basic but critical oversight that raises serious concerns about the quality control and inspection process performed before returning the vehicle. This experience was frustrating, inconvenient, and disappointing. We hope the dealership takes this feedback seriously and improves their p

Do not let the rare negative reviews deter you from trusting the service department with your vehicle repairs. I took my XC60 to Giles for warranty covered repairs and they kept me informed every single step of the process. Which is far more than my previous repair experiences with local auto repair shops. I traveled from Pineville, LA to have them do the work for me and it was absolutely worth the drive. I left the dealership feeling confident that my vehicle had been handled with great care and professionalism on behalf of the service advisors and the technicians who performed the work. I’m so thankful. Thank you Giles Volvo for a first class experience!

After reading so many great reviews from Giles Volvo, my husband and I decided to make the drive from New Orleans to Lafayette — and we’re so glad we did! We were looking for a new XC90, and thanks to the exceptional help from Lochlan, that’s exactly what we drove home with. Every employee we met was friendly, professional, and went above and beyond. The selection was impressive, and the dealership itself was spotless and welcoming. The two-hour drive was absolutely worth it for the outstanding service we received from Giles Volvo. I can’t recommend this dealership enough!

HIGHLY RECOMMEND!!! 5 Stars isn’t enough! These guys went above and beyond! Adam, Kreg, and Leo are the ABSOLUTE BEST!! They truly care, and their work PROVED IT! By far, one of the best and easiest car buying experiences ever! Thanks again guys, I absolutely love my new Volvo!!

I recently purchased a Volvo XC-60 Plug in Hybrid from Giles Volvo. Our experience was nothing but 5 star staring with the initial contact with their General Manager, Adam Montgomery all the way through the test drive and actual purchase with Kreg Savoie. This is our 5th Volvo but this car blew us away. We look forward to years of enjoyment in this new vehicle Adam & Kreg, Thanks for helping us navigate our way into this vehicle Tim Oubre