Glass America
Douglasville, GA · Auto glass repair service
- Address
- Glass America, 12231 Veterans Memorial Hwy, Douglasville, GA 30134
- Phone
- (770) 766-8544
- Website
- glassusa.com/locations/ga/douglasville
Glass America is an auto shop located in Douglasville, GA. It is one of 231 auto shops listed in Douglasville. Its 4.1-star rating is slightly below the Douglasville city average of 4.3 stars. There are 10 photos associated with this location.
About Glass America
Fix that broken windshield without going broke! Glass America has provided affordable auto glass services in and around Douglasville since 1999. We have all of your automotive glass repair needs covered, from small windshield repairs of chips and... More
Customer Reviews
Stay away. Extremely unprofessional company. Had an appointment for today. You have to be available all day. Open to close. Cleared my schedule. Technician text me in the morning. Said he'd be out between 12-2. Ok. Then he texts me and says he-) be here by 3. Ok. It started raining close to 2:30, he pulls up to tell me I'm going to be skipped because he can't work in the rain. I told him the rain would stop in a few minutes. (The radar showed this). He argued ot was going to rain for 2 hours. I told him it wasn't. He had zero customer service. He left, it immediately stopped raining. Just as the radar showed. I waited all day,just to be skipped over by an unprofessional Technician.
My experience with Glass America was A-1. The Representative explained to me what the process entailed and the warranty. He was really knowledgeable and friendly and got right on the job. I would definitely recommend this company to anyone who has a cracked or chipped windshield. I can’t remember his name but his radio voice will always be remembered. Thanks Glass America!
My driver side window spontaneously shattered yesterday while I was sitting in the driver seat - this was the first company I called and after getting quotes from 4 other companies I opted for this company, they're half the cost of other companies and come to you! Not only was the office lady sympathetic to me when I was still in shock from glass exploding all over me, she was very nice and quick with the quote and appointment. They came out the next day, the tech (Cameron S) kept me updated all day with texts and calls when they would be there. He was friendly and very quick. Window is pristine, rolls up and down better than before and they got rid of the shattered glass. Will use them again if I need to
The appointment was easy to schedule online. Got an email confirmation the day before and text confirmation the day of. Andrew, the technician, updated me throughout the day regarding time and made it an hour earlier than originally expected. He was very courteous and professional. Good price and service. I definitely recommend.
I received the mobile service and it was an awesome experience and the installer Joe Roger's was simply great. Very knowledgeable of the product and also very informative. This is my first experience with having a windshield replace and I'm beyond pleased with the outcome and my choice to select Glass America to take care of my repair needs. Thanks Again for such an amazing job!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.