Glen's Car & Truck Parts

Called about an alternator Saturday paid right then for the part was told it would be done and need to be picked up by 3, 2:30 I call and it’s still not ready. So we called Monday afternoon and it still wasn’t ready, they offered us a different part with a broken plug at this point said absolutely not just give me my money back. Refused to do that and offered in store credit. WHAT ARE YOU OFFERING ME AN IN STORE CREDIT FOR WHEN I HAVEN’T EVEN RECEIVED A PART. It’s now Thursday STILL NO PART or return of any money. Literally got scammed by these clowns. Next person they ask for payment before you get or see the part run cause you won’t receive a part and they’ll just keep your money. Funny how it says add photo to review I would add a photo but you know I never actually received anything f

starting from the beginning, I contacted glens in regards to a Jaguar engine they had listed on car-parts. the engine was listed for 4295 but I made a deal with a josh as I had to drive all the way from Cleveland Ohio he agreed to do 4000$ and a 250$ core. I arrange time off from my very busy shop and get my truck ready to head over when they called me back raising the price to 4500$ with a 350$ Core so they raised me 600$. I didn't care because It was still a decent deal and they swore up and down that this engine was flawless and it had no issues. I get the engine I had to switch oil pans and when I removed the oil pan on the new engine it was nothing but sludge and metal and the timing chains had excessive play. when I called them and sent them photo age of this they argued and said tha

Just went down to the shop a couple hours ago to get some wheels for my CRV. The wheels were in great shape, came with the lug nuts and center caps, and was about $30 cheaper per wheel than most of the ones on eBay. They had the best price for these wheels out of all the other shops I looked at in the area. I dealt with Walter, who was a nice guy. He also gave me some tips on finding some other parts I’m in need of as well. I was about to head to Belle Tire after to get some new tires for the wheels, but to my surprise, they also balance and install wheels there. I ended up getting a lightly used set of Michelins for $400 installed, and it took them like 30 mins to do it. They saved me time and money. Thanks guys! -Roberto

Have been here MULTIPLE times for parts that are not in stock or damaged upon purchase. They take 40 minutes to bring the part that’s „out and ready”on the shelf. After all the wait you finally get the part and it’s not what they said it was so it takes another 15 minutes for the refund. They don’t even let you inspect the part before you pay so that’s out of the question. You have to take their word for the quality of the part and their word is as good as Pinocchio’s. Total and utter unprofessional place.

Went to Glens to pick up a part with my buddy. The employees were very helpful and friendly. They helped to locate a window motor for my 1999 toyota 4runner. A 25 year old truck, not many yards have trucks that old Glen's found me Thank to Glen's I don't have to check all over the web for my parts.