Golden Nozzle Car Wash

I drove up to a Golden Nozzle Car Wash in Nashua on Amherst. The garage door was open, and the office door was closed with music blaring. I knocked on the door and the door opened. I said, “Can I buy a monthly pass for car washes.” Joey said “Now”? I said “Yes.” He said “We do not open until 7:00 am. Even though it was technically before opening hours at 6:55 am, tone, attitude, and basic courtesy are what separate good service from bad. That five-minute gap didn’t cause the problem — the poor interaction did. I thought I would hear “Good morning! We officially open at 7, but you’re a few minutes early — feel free to wait here and we’ll be happy to assist you as soon as we’re ready.” A polite greeting or a simple acknowledgment would have gone better. Today leaves me feeling frustrated, ig

I paid for the most expensive one I have done this before I know they use the brush. My car was accidentally in drive and I thought it was being pulled until I realize that it was moving too fast. The guy is proceeded to start yelling one of the managers came out. I had backed up at this point because obviously I’m not in the area I’m supposed to be which is a completely normal thing that people do when their car starts moving way more than it should when you’re supposed to get your tires hit with the brush. I asked several times if they were going to use that and they just wanted me to continue moving through without getting the stuff I paid for because I accidentally had it in drive instead of neutral without knowing. They told me that I was acting crazy and doing crazy things . Is rev

Bobby, keep up the hard work man. You are always so pleasant to speak to, unfortunately not always the case today.. Service with a smile means a lot to me. With the limited number of employees to staff vacant jobs today, this car was has you my friend. I look forward to seeing you when I come through. Thanks! Big Mike

One of the decent car washes around. I had a free mid grade wash, so I truly can not complain. However, I will say I was glad it was a free mailer coupon, and I didn't pay for it. My vehicle was dull and still had spots that needed to be washed. I appreciate the free wash, but I don't think I'll be passing through again, sadly.

terrible place of business, old man came up to me and hounded me with slurs, one racially motivated. this was all because i had a simple question. please don’t come here and that old man should be in hell