GoodYear
Sterling, VA · Tire shop
- Address
- GoodYear, 46970 Community Plaza, Sterling, VA 20164
- Phone
- (703) 444-6426
- Website
- www.goodyear.com/en-US/tire-stores/VA/Sterling
- Status
- Closed · Opens 7:30 AM Sat
GoodYear is an auto shop located in Sterling, VA. It is one of 252 auto shops listed in Sterling. Its 4.5-star rating matches the Sterling city average of 4.4 stars.
Hours
| Friday | 7 AM–6 PM |
Customer Reviews
I went in very late, before closing time, and they took time to hear about my vehicle issue. Alex was genuine and informed me that their technician had left for the day so they cannot properly assess my vehicle but he can help by adding coolant so I can at least get home safely and return another day to run more test. Thank you 🙏🏻
I wish 10 stars was an option. These guys have wonderful customers service. They continually inform you what's going on with your car. when they found a bigger problem with my car they found a great price for me they drove me back home. Overall very happy with my experience. Alex is a top notch guy. There was another gentleman who drove me home who was a delight to deal with
I have been to other good years and none of them compare. I travel for work and my car started making this horrible sound I called to see if I could get my car looked at quick. I got here and immediately they had a tech ride with me and he immediately knew what wrong and took it back. Great customer service definitely didn’t come off as in it for the money and just really nice guys. I never have gone to a good year that took me back and showed me exactly what was wrong for me to see with my own eyes. I just wish I lived any where close because I’d be taking my car here for service every time.
Always exceptional service, patient employees, and great savings! These guys have come through to help me whenever I come in, which is usually a last minute notice or a surprise visit, and help me in the most professional way possible. Note to google: Not enough stars to give them proper rating, please provide ability to give 10 out of 5 stars!!
The employee sergio had the audacity to comment on my body language, he's a mechanic and certainly does not have a degree in psychology or capable of accessing one's disposition. He should stay in his lane and work on vehicles. I came there to have my vehicle serviced not to have someone judge my body language. Not only is he ignorant to who I am or how I conduct myself, I strongly suggest he stay in his lane and perhaps if he keeps tools in his hands he wouldn't look so ignorant and off centered! I had issues with his disposition as well however I came to have my vehicle serviced and as long as my vehicle is serviced properly I can care less about his ignorance. He said he was the manager and if so he needs training or come work for my company, and he treated customers that way he would
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.