Granite State Glass

Outstanding first impression! I have glazed many old school windows and I know what I'm doing, but I'm human and we can all make mistakes. I measured slightly wrong and because of that my sheet of glass was roughly a 16th too large. This was no problem for them and they had the best price around. They accepted my mistake without charging me and just made sure that they left me with not only what I needed, but also a wonderful first impression. I am a contractor that does work like this all the time and they are definitely my number one choice going forward. It was an absolute joy doing business with them!

Just finished installing some large screens assembled by GSG for a screened porch. The screens look great, and they were built exactly to my measurements. Got a lot of up front friendly advice from Jim Keefe, the manager, which went a long way. My customer loved them, as well. Thanks for making us look great!

I had a chip repaired in the shop. Scheduling was easy, and the service itself was quick. However, when finished, the repairman began talking with one of the female cashiers at the counter. It was very obvious they were discussing me and my repair—both of them looked directly at me while talking and I clearly heard the conversation. The cashier then attempted to hide behind the counter while continuing the conversation. The repairman looked straight at me, smirked, and said, “Yeah, probably.” If you’re going to speak poorly about a customer, at the very least don’t do it directly in front of them. Attempting to hide while continuing the conversation made it even more unprofessional. This is basic customer service and business etiquette.

Granite State Glass did an excellent job. A price that was better than all the other company's I got estimates from. The job was completed quicker than quoted. Very pleasant peeps to deal with. Found my go to place for glass. Thanks again. David S.

Excellent customer service! The technician Kiersten that I spoke to over the phone was very reassuring and helpful with my windshield issue. The service was timely and the pricing reasonable! 10/10 would recommend and ask for Kiersten!