GreatWater 360 Auto Care

I have walked in twice off the street without an appointment. On both occasions I was given a quick appointment (i.e., one was the same day on a rather pressing matter, the other was the next day). The place is busy and very professional. I immediately had a sense 'these guys know what they're doing.' Cost was reasonable and workmanship was very satisfactory (admittedly the sample size was small). Lastly, the staff was quite friendly on both occasions-in a way that seemed genuine. I liked this place.

Dan and Josh are exceptional. After purchasing a vehicle, I brought it into the shop with some concerns. They were incredibly accommodating, offering to pick it up from my workplace if needed. Throughout the entire process, they kept me well-informed and transparent about the situation. They genuinely care about their customers and are always looking out for their best interests. Although the vehicle I purchased didn’t work out, I’ll definitely reach out to Josh or Dan in the future.

I had a great experience when recently bringing in my vehicle for a battery issue. Josh was extremely proactive in giving me updates and they were able to fix the issue quickly and at a reasonable price. Will definitely be using this auto shop again!

This was my first time coming to this business and I will be a repeat customer. First, the detail of the work to be done was impressive. It’s ranked by severity so you can see what repairs are now vs. later. Josh, who I spoke with explained the repairs in plain English. He explained the importance of why it was necessary and let me decide. The technician who did the work did an amazing job. The quality and attention to detail were done with care that you don’t see today. If you’re not sure where to go for car repairs you really need to come here.

I can’t say enough good things about Dan, the service manager here. A previous auto shop completely botched a repair, and Dan’s team not only diagnosed the actual problem but also cleaned up a laundry list of other errors that came with it. Long story short — Dan did so much to get my car running right again, and he kept me informed every step of the way. Major props to him for going above and beyond. Shoutout to Nick, the mechanic who worked on my car — his attention to detail and thoroughness really showed. This shop has my business from now on.