Greg's Japanese Auto

Had another great experience at Greg's on Sunset Blvd in Renton yesterday; they are my now-regular shop to service my 2012 Toyota Sienna. Martin and the on-duty tech did a very fast assessment of my burnt-out headlight, offered me three different bulb prices, and then showed me how to replace the bulbs myself. We discussed my upcoming 60K service and I got a readout on cost, so can plan for that this year. I left satisfied and feeling like I'd been well taken care of.

I love the quality of service I get from Greg's! This one was a simple oil change, but the inspection revealed my rear brakes need replaced. Gteg's tech are very reliable, knowledgeable, and quick. It is refreshing to have superior service with attention to detail. Pricing is fair. And they have regular coupons deals you can find on the website. They also service domestic cars. Greg's Japanese Auto has it all. If you need it done, go to Greg's!

Overall the service was not bad but I was disappointed. They did quality work but I feel that they took advantage of my lack of knowledge of car mechanics. I spent almost 4 grand on an issue that did not resolve the misfiring. I get that car issues you have to dig, but its frustrating when I asked repeatedly if the 4 grand would fix the issue and was told it would. It did not and now I am 4 grand down the drain with still an unworking car.

I’ve gotten routine maintenance done on multiple vehicles here, and have always had nothing less than a stellar experience. The team here is friendly, professional, and caring - they go out of their way for their customers, and you can drop your vehicle off with confidence knowing they’ll be thorough and communicative.

Fantastic experience! I was able to get service on the same day that I needed it. Everything was done perfectly, professionally, and promptly. I also given a very helpful list of issues of which l need to take care in the near future.