Gurney's Automotive Repair

Brought my vehicle in 3 times for a “AWD disabled and Check engine light” displayed on dash. First visit was told it was my gas cap. Replaced that. Cost $155.04. Error came back 2 days later. 2nd visit was told it was the leak detection pump for the emissions system. $531.05 for this to be replaced. 2 days later the error came back. 3rd visit was told the detection pump they just installed wasn’t any good. Replaced that again. No charge. Great thought I was all set and appreciated the no charge. 2 days later the error is back. At this point I feel like they are guessing and replacing parts that don’t need to be replaced at my expense and time. $687.09 and still not fixed. Also, when I picked up my car for the 3rd time found my vehicle running in the parking lot. No telling how long it

I was stuck on the way to work but with the wifi, I was able to work in the waiting nook as they took a look at my jeep. They kept me informed, Very hospitable & brought my attention to future items that would need addressing. They have successfully created an environment more like family then strangers.

Always great service at Gurney 's. They communicate any problems with your vehicle and make it easy to understand. The girls at the desk are always very welcoming. All and all a very good experience.

Everyone there was great to work with. They consistently kept me updated on the repair progress, were quick to get the necessary parts, and completed the installation efficiently. Overall, I had a great experience.

02OCT2025 Seems like their service is evolving to low quality based on their popularity. My car has been there for the same issue (that they claimed to use OEM parts), only to find out, by the dealer ship and part number, that they are using second hand parts that are not original but rather verified. So now my car is back for third time with the same problem. I really like gurneys and I hope they.do some improvement on quality service because if you don't know about cars then you will be hustled out of labor and parts just for you to Have to come back again to pay them more. I hope change happens for the better ___________________________________ REVIEW UPDATE!!!: 07OCT2025 I have been a re-occurring customer since i bought my first car out of college in 2003. My last visit, four