Hanania INFINITI of Orange Park Service Department

My car has 13k miles on it. It’s a 2023 Infiniti QX60 Sensory AWD and someone from the sales department pursued me relentlessly to get it serviced for 7 months nonstop (at least 2-3x a week) despite service not recommended prior to 15,000 miles. I took my car in on 11/3/2025 for a simple oil change at 13.200. I received it back at around 13,200 and on 11/4/2025 I drove to Neptune beach fl from the oakleaf area of Jacksonville. My car completely stalled and then cut off in the fast lane of the 295SOUTH when leaving Neptune beach. This is less than 24 hours after service!. I had to cross over to safety over 7 lanes of traffic while my dashboard went crazy with alerts and I could not give it gas. When I arrived to the dealership over an hour later, the female manager had comprehension

I had an excellent experience purchasing my Infiniti QX60 at Hanania Infiniti of Orange Park, and I couldn’t be more satisfied with the entire process. From start to finish, everything was smooth, transparent, and completely hassle-free. A special thank you goes to General Manager Mark Hanania, who truly went above and beyond to make sure I received the best deal available. He took the time to understand my needs, answered all my questions clearly, and ensured there was absolutely no pressure at any point. It was refreshing to work with someone who genuinely prioritizes customer satisfaction rather than just making a sale. The whole team was professional, respectful, and efficient, making the buying experience enjoyable and stress-free. I drove away in my new luxury vehicle feeling confi

My experience at Infiniti of Orange Park was outstanding. The entire team was professional, but I want to give special thanks to Jacob, who made the whole process easy, clear, and stress-free. Jacob was incredibly helpful, patient, and honest, always making sure I understood every step. I felt supported and confident throughout the experience, which truly made a difference. I am extremely happy with my vehicle and the service I received. I highly recommend this dealership and Jacob 100%. Thank you for such a great experience!

Be prepared that when you go to pick up your car after almost 3 months of repairs, Infiniti OP will create even more problems for you. Now it not only doesn’t want to start, but also has issues with the air suspension and the TPMS.

If you're ever looking for a vehicle, please stop by and ask Marvin or Bryan to fulfill your request. Either one of them will take care of you. Don't be afraid of Henry or Alex in finance 😉. They won't bite. I was quite pleased to have met and worked with Mark Hanania personally. He was kind and personable. He made the experience very warm and inviting. Do yourself a favor and shop for your next vehicle at Hanania Infiniti of OP. You will thank me again and again!