Hanlees Napa Subaru Service

My husband and I just purchased our second vehicle from Hanlees Subaru. We had a really great experience with everyone, from the salespeople to the finanace manager. A big shout-out to Victoria, Coop, & Michael for making our car buying experience a positive one. We test drove, negotiated, and signed paperwork in a timely manner and with no BS, just a group of adults coming to an agreement. :-) Everyone was incredibly knowledgeable, kind, & professional. It's improtant to us to buy local and after a negative experience with another local dealership, we were grateful for this team and ur car buying experience. We are lifelong Hanlees customers. Thank you, Scott & Jami

Best Customer Service EVER We are a Subaru Family, and I have serviced my cars in many Subaru dealerships, but i went into Hanlees Napa today and was treated like a king. Christian helped me, and got me in and out in great time, and a great price too It seems like the people working there enjoy their jobs, and the atmosphere is very fun and friendly, while still very efficient. I got everything I needed, and was out quickly with a smile. Made my day, and it is my new go-to service department.

I can’t say enough great things about my Subaru service technician Christian! I go to this location particularly because of him. he is professional, friendly, and incredibly knowledgeable. He takes the time to explain exactly what my car needed, answers all my questions without rushing, and makes sure I felt confident in every decision. He goes above and beyond to make sure I’m taken care of. It’s rare to find someone who combines technical expertise with such excellent customer service.Honest, skilled, and customer-focused—an absolute asset to the service department.

Genuinely a great experience dealing with Paulina and Manager Mike. My wife and I had visited three dealers the day before and each of them had made the experience difficult, employing a range of pushy sales tactics that in every instance resulted in significantly inflated prices after various add ons and dealer fees. At Hanlees Paulina and Mike were entirely pleasant to deal with, spared us the bullsit and got us out the door quickly for a good price. Will be taking our business there going forward.

Just purchased a 2024 WRX from Hanlees. I cannot add anymore compliments to the staff members that dealt with along the process. Jose, Ron, Victoria, and Yvonne thank you thank thank you!!!! I came in wanting a good/fair deal, instead I received an astronomical deal and interest rate without having to haggle for hours on end. The whole transaction was seamless, and such great customer service to boot. First time subaru owner and I can say that it won't be my last.