Hanna's Auto Works & Recycling

Beware, This is a scam company! I ordered a transmission, they said it only had “40kmi” after it was delivered I looked up the numbers on transmission and did not match with the vin# number they say it came out of. (This was verified by Subaru) Looked as if it had come out of a car with much higher mileage. Secondly the case had a crack in it and leaking oil… I returned promptly, they only gave 50% refund of purchase price, I’m Having to make a legal claim.

I placed an order and put down deposit using credit card but I canceled the order when I got home within an hour since I was not sure when I would be able to receive the part. I called the shop to cancel several times, no one answered (Seems they knew who called and purposedly not answering the phone) but they still put the charge through. Fortunately I used credit card and was able to disputed the charge and got the money back. If I had used cash, the money would be lost.

Ordered a part on 8/25/2018 and was told it would be that day or the next business day (Monday). It's now 9/5/2018, they don't have the part as they stated it was damaged in their yard. They refused my suggestion to refund my credit card, and asked for another day to get me the part. They also said that there would be a 50% re-stocking fee if they refund me. I went ahead and disputed the charge with my credit card. If they somehow conjure up the part in the next 24 hours I will withdraw the dispute, but I don't expect that to happen. They don't have the part and the nearest salvage yard that does is a 3-hour drive. The guy at the desk seems nice enough, but that doesn't change the fact that this is the worst customer service I've ever seen. My advice: Avoid this business as it is

Should have read the reviews ahead of time. You never get a straight answer from these guys on the phone. Ordered a wheel and prepaid to have it shipped to me. They sent the wrong wheel. It happens. Called to get it resolved, was told I had to talk to the salesperson that sold me the wheel but he was unavailable, no one else could help. After not hearing back for a few days, I called again and the salesman answered, he said he didn't get the message. I told him I didn't want the replacement wheel anymore, I asked for a refund and to have the incorrect wheel picked up. He told me he could not do that, it was replacement only. I decided to give him another shot. He told me the correct wheel would ship that day. He faxed me a call tag for the first one. After 3 days, I called to check my trac

They get lower than 1 star rating they are rude & overpriced. They send you a paper if you want a part that asks for your driver's license front and back of your credit card info. This give them the right to charge your credit card for the items you want which you have describe on the paper and put the price that was quoted over the phone. Now they want you to fax this info to them. After the info is faxed your car part is pulled. If you don't like the part they picked in fine print it's a 50% restocking fee. Read the fine print when they email you the paper. I would never send my private info to them. I wanted to only pay cash. I contacted my credit card company and they don't do it's not worth it. I got better prices at different places in the same area and no drama. Tony was very rud