Hanson's Auto Repair

Falsely advertises experts on foreign cars specifically mini cooper and allegedly installed an O’Reilly’s compatible thermostat housing which did not resolve problem of car not starting and check engine light and thermostat codes. Never approved non OEM parts. After weeks and weeks dealing with Hanson’s Auto Repair took car elsewhere later to find out housing was never replaced and new OEM parts resolved problem. This place is not professional nor experts! Take your car elsewhere! Zero star! Refused to provide any money back or resolve problem. Blamed problem on mini cooper being too complex for them to handle after taking our $800! Beware U of I students!!!!

Called about bringing my vehicle in for quite a few things to be looked at and given a quote for. I explained what I needed a quote for: overheating, shaking wheel(possible axle issue), power steering issue(reservoir and/or pump problem), and my serpentine belt snapped in front of me while checking under my hood. I explained in great detail that I have had another shop do work on my car without my permission when I just wanted a quote and had to pay for it. I need this to just be a check and quote, sure they say, $88 to look at, diagnose and quote. If I decided to get the work done by them the $88 will go towards the work. Sounds great, win win. I dropped my car off to them and was told that they would give me a call the next day. The next day came and an hour or so before they closed they

I recently visited Brian and his team at Hanson’s Auto Repair, and was thoroughly impressed by their quick, professional, and efficient service. From the moment I arrived, the staff was welcoming and attentive, making sure to address all my concerns. They diagnosed and resolved the issue with my vehicle in record time without cutting any corners. The team clearly values both quality and customer satisfaction, and it shows in their work. Their pricing was fair, and they took the time to explain everything in detail, so there were no surprises. If you’re looking for reliable automotive service, I highly recommend Hanson’s Auto Repair, I’ll definitely be returning for any future maintenance or repairs!

Very good...i feel i can rely on them..only complaint is that they can take your car and work on another car...but that has nothing to do with their skills and reliability.

Was pleased at first, but waited 2 weeks to get a quote on ac repair for my sprinter van. After digging further, discovered they didn't check a couple likely possible causes and, dumbfounded, recommended a new compressor, the most expensive option. Was also a bit disappointed that they went ahead and started work before giving me the requested quote. Seem a bit too busy to do the job right.