Harbor Freight

Harbor Freight in Buffalo Grove, IL, is a fantastic store for anyone looking for affordable, quality tools and equipment. The selection is impressive, offering everything from hand tools to power tools at prices that can't be beaten. The staff is knowledgeable and always ready to assist with any questions or recommendations. I appreciate how easy it is to find what I need, and the frequent sales and coupons make shopping here even better. Whether you're a DIY enthusiast or a professional, Harbor Freight Buffalo Grove is a must-visit

This review is for the personnel at this location rather than Harbor Freight in general. Although, I will say that this years Black Friday deals were a joke. I went in on Black Friday and the item i wanted was out of stock, No suprise. People bulk buy all the time and ruin it for the rest of us. The woman who originally helped me check out was very helpful and kind. She grabbed another guy who looked up my item and advised that they did have a bunch of what i was looking for but they were being unloaded off of the truck and would be stocked for morning opening. I showed up this morning, Late for work so i could get what i was looking for. Walk in and the item i wanted was still empty. I asked the person who opened the door and happened to be the only person up front i did not catch his n

I was in the area and came in here to purchase a load leveler for a Harbor Freight shop crane used for an engine swap. This HF is in a strip mall and feels a lot smaller than other locations. The aisles feel closer together but it still has everything that a HF should have in stock! The clearance section was on a table right in the front of the store which I thought was neat. It wasn't hidden back in some dark corner like other HF locations. I think it took me all of two minutes to find my load leveler and check out!

Brandy Nemecek was the worst sales manager at this store. He kept denying to own his mistake to not informed me about restock fees before I purchased poorly quality water pressure 1700. He sold me used and damaged box to me even it’s not working at all. I had to returned it back and explained the situation. I am expecting to get full refund or offer me something else which he didn’t. He charged me 20% restocking fee while he took returned item without my knowledge. Be careful with this store or you will be next victim like me.

I went to harbor freight the other day looking for a barrel wrench. The store manager Jon was in the aisle next to me. I called for assistance multiple times and he acknowledged my presence and proceeded to walk away. For being a store manager he doesn’t seem like he wants to be there. Won’t be returning anytime soon.