HARDY CHEVROLET SERVICE DEPARTMENT

Pulled right in, and was seen to immediately. Waited in waiting area for about 40 minutes. Nice waiting area, tv to watch, water if needed. My specialist Katie also pulled my car close for a shorter walk to help with my disability. Also found out that an oil change specific for my car is only a couple of bucks higher than Wal-Mart.

Well considering the service tech- Got oil on my floor Mats and Sterling Wheel- it wasn’t a good experience. And apparently they no longer put the paper cover on your floor mat- if they are supposed to they didn’t. But I would like to give a shout out the to service writer ( Kerry) for cleaning up the tech mess - After he asked him to and the guy just smiled and walked away. I’m not sure the guy that changed my oil is GM certified or not- but if he was or should be in my opinion. This complete department has gone down hill ( figure of speech.

Katie is amazing!!! 55 minutes from the time I drove in for my appointment to me driving out with the repair made!

Took my truck at appointment time, received right away. Filled service request for reasonable cost. Idea; as a "thank you for your trusting your vehicle to us, your truck/car is washed! And inside gets freshener. Think of cu-dos Hardy will gather from a simple jester. And new customers? Maybe.......

Excellent Work. Excellent Customer Service.