Havoline Xpress

Wish I could give 0 stars. 1st time and last time customer. Took my wifes vehicle in and asked for an oil change and left it with them while we ran some errands. Came back 3 hours later and the drivers window had been left down for hours in a high pedestrian traffic area. Okay no big deal. Mistakes happen. I went to pay and they had installed a cabin air filter and air filter without my approval. Asking for over $140.00! The oil change was $65! I said I never approved those. The owner looked me in the eyes and told me "we do not need customers approval for service items" - I said - "Are you serious??" - He was!! Totally arrogant and rude. He then doubled-down that he could do whatever he wants to customers vehicles. This place is SO sketchy! I am in the industry and I would not recommend y

this place was the best! had a flat tire and was driving around everywhere looking for a place to fix it on a saturday. they were super helpful, offered great advice, and resolved my issue in mere minutes. they were helpful, kind, and efficient. could not have been a better experience and it was a huge relief! they’re amazing!

They really give your car the VIP treatment. Great crew of guys working there. Your car comes out looking like a million dollars. Now if only they could do the same for me !

Always receive great servic from Mack and his crew. That's why I have been a loyal customer since he first opened! This trip I forgot my wallet and didn't realize it until time to pay. I insisted on leaving a personal item of greater value while I went home to get it. The employee couldn't have been nicer or more understanding!

Would give zero stars did illigal work on car without consent and charged us when we told them and asked them for a refund they tried to force us to go dig through our trash and find the old parts to replace it