Hays Automotive

I called because I recently bought a car serviced here and wanted some information about the work performed. I have never been a paying customer, I live on the other side of the country, NC. Hays went out of their way to get me the information they had. He could have easily told me there was nothing they could provide me. I believe that kind of service deserves praise.

I hate to write this, because I believe they are very good mechanics, honest and fast. I believe the quality of their work is top flight. I think they pride themselves in their professionalism, quality of their work and materials, and the efficient and fast turn around time, all excellent. I do wish I had read the reviews first. I was referred by America’s Tire so it just seemed like a good recommendation and easy cuz they were right next door. I don’t think are just about the money and profit. I don’t think they gouge. I think they just value their higher level of service and quality. I just regret not taking it to my normal tire and brake guy because he is A Lot Cheaper I believe. My guy just isn’t as professional… but I believe I paid top dollar and wish I went some place cheap

They tried to get me to pay for a part I already have on my vehicle. I purchased new tires from the store next door, and they recommended I take my vehicle here to get an alignment. When I arrived, I asked for my alignment to be checked, and handed over my keys. In about 45 minutes they came back with the alignment having been done, and asking for a total of $109. I had expected to sign off before any work was to be done, but perhaps this was a miscommunication. They stated that my vehicle had excessive front left camber, and that I would need an adjustable camber bolt to bring the camber in. I was quoted at $189 for the part and installation. I told the tech that I already had an adjustable camber bolt in the front, and that I could not remember if it was on the left or right side. He sa

Absolutely a great shop. I hear people complain about the price, you get what you pay for this is definitely the place to go. I brought my truck in cause underload. It was misfiring they found that problem plus other ones clearly communicated with me on the go forward plan and the truck runs perfect.💯🇺🇸

They are great! We were having issues with our AC in our VW Atlas. We called and spoke to a very pleasant man, made an appointment and took our car in early in the am By 10 am he had already found the issue, called us and we picked up our car at 3:15 pm. We were so pleased with their exceptional service and how quickly they had it repaired. They knew we had rented a car for while ours was in the shop. Would happily recommend them. Knowledgeable, professional, and great to work with.