Hendrick Collision at Mall of Georgia

Honest to God the best service we could receive. ASK. FOR. TODD. This gentleman was amazing and provided such a great service for my wife's car. This was our first accident and we didn't know what to do or what to expect. Todd walked us through how this process typically works, realistic timelines, and communicated every single update in full transparency. Truly turned a bad event into a pleasant experience. Give this man a raise!

We used this shop several years ago to repair my wife’s SUV after a deer accident, and at that time the work was excellent. Because of that positive experience, I felt comfortable bringing my truck here after it was hit in a separate incident. Unfortunately, this repair did not go as smoothly. Communication throughout most of the process was very poor until the very end. I was also required to locate replacement wheels myself, which wasn’t overly difficult, but I did expect more assistance from the shop. When I picked up the truck, I noticed a small dent that had not been repaired. During the walk-around, I pointed it out and was told the panel had just been painted and needed approximately 20 days to cure. When I asked why the dent wasn’t fixed before painting, I did not receive a respo

I rate Hendricks Collision a 5+. Brian Anderson was my rep there that took care of all the arrangements of having the body work on my truck completed. I have to tell you they completely surpassed my expectations and finished the job way earlier than what was projected. Originally I was told 20 days and ended up getting it back in 10. I have complete confidence in the repairs completed. This is a truly professional and organized operation. The same day I arrived to drop off my truck I noticed a corvette had just arrived with similar damage. That car was completed and ready for pickup the day before mine so I know my situation wasn't a 1 off. If you have USAA insurance they'll steer you toward using Hendricks since they're a prefered vendor. A big Thank you to Brian and all the the

Hello, good afternoon everyone. Today I went to this place where the very kind people attended to me. When the receptionist and the estimator arrived, everything went very well. I went because my 2025 Chevy 2500 HD truck caused some scratches on the passenger-side doors and I wanted an estimate before the repair. Everything was going very well until a man named Clint showed up. I think he's one of the managers and, rudely and arrogantly, he went to tell them that they couldn't help me. With the excuse that my truck is too high. When clearly I had informed myself before going that they could repair it. And the people who were helping me at that time apologized for him.

Recently had some cosmetic work done on my car after a minor incident on the road, and was very satisfied with my experience at Hendrick. Aaron worked with me from start to finish and was very courteous and helpful, keeping me updated on the repair process and got it done in a timely manner. Highly recommended.