Herold Family Auto and Tire - Parma

well priced compared to other shops in the area besides the Walmart car center, but nobody should go there anyways. my only complaint is; I brought a car in at a scheduled time but was told that my car would sit until next available mechanic so scheduling is a bit vague, don't expect to get your car in, done and out in an hour, expect to drop it off and have to go pick it up. Not a major complaint though, good service, good staff. Wheels were torqued to spec mostly, one lug nut was a bit under torqued

I had to go to this autoshop because it was closest to my house, because I knew I had a fuel leak and couldn’t go far. For my 2006 car it was $1,000 to fix. I said no, and still was charged $100 for just checking. Yes I knew i had to pay something but paying $100 to check things I didn’t ask you to check, when I knew what the problem was is absolutely ridiculous. When I dropped my car off they never gave me instruction about where to leave my key, and never offered their free loaner car. My mom has paid thousands to these people for her car, and last time asked “will this fix my issue with multiple lights coming on, on my dashboard” they said yes and the problem still occurs. Leaving my mom who is 65 and doesn’t have the cash to keep fixing her car like this, feeling defeated. Almost as if

We have been going here for 3 1/2 years! Service is always spot on the people at Harold’s are the most honest mechanics we have ever met, and the cost is very fair! Do yourself a favor and make them your go to!

Took my truck here to try and pass the emissions test I had a check engine light for small evap leak told them I had already replaced the purge valve. They sent me a link for an inspection that I did not want nor was it ever discussed and in the inspection hooked up the code reader and decided based off the code to do the purge valve I agreed thinking they would further diagnose it before replacing the part instead of going off the code. He said it was the cheapest thing they could have done to pass the check it ended up being around $490 with a $60 charge for the inspection wich they did take off acting like they're doing me a favor even though the inspection was never discussed. The check engine light came back on as soon as my truck had gone through the drive cycle. I believe they chose

Been going here for a few yrs now and I must say they are not only friendly and professional but upfront and honest. This is what keeps me returning.I service both my vehicles there and never had a problem with any of the work that has been done.