Hertrich Honda of Easton Service

I had a great experience with the wonderful salesman Kareem Williams! He helped my find a suitable car within my price range! Kareem handled us with care and concern, and was a delight for my parents and I. We would definitely recommend him for future services.

Wasted my time. There is an airbag recall for the second time on my Accord. I received a call from a woman at this location reminding me about the recall and asking to set up an appointment. I set it up for this morning at 9:15. On the recall Honda writes to expect to wait about 30 minutes for the service which is a little longer than it took when I had it done in Annapolis last time. Considering that the woman who called me did not mention that they take 2 to 3 times longer than the standard Honda service shop I assumed that it would take about 30 minutes. After driving forty minutes out of my way this morning, waiting to be helped, waiting for the guy to write up the intake of my car, I am only then told that the service may take "up to two hours." I told the guy that the recall s

Spent more than $5K in their service department then bought $20K car to immediately have to fill the tank on my own dime. Windshield was cracked and they haven't got back to me about it. It's been 3 weeks. If you want the same old lies and BS these guys at least have charisma. don't believe a word they say.

I am very impressed by the sense of urgency, and how much y’all value your customers. Roe-mar Blacknall is definitely the go sales person. He got me into a new Honda Civic when I was looking to by used and my down payment was less than it would’ve been for a use Honda. I am very Pleased and satisfied with the my purchase.

Went in looking for an SUV and got what I wanted. This place has great people and good service but Roe-Mar Blacknall is the "go-to" man, he helped us into getting into a nice car and made sure we were taken care of. 5 stars awesome service.