Hertz Car Rental - Saint George - Saint George Regional Airport (SGU)

Was a little nervous based on previous reviews, but all went smoothly. I picked up in the evening on October 17, the person that greeted was friendly and the process was quick. Was a little tricky finding the vehicle because they have two lots close together with the same numbering, but the employee came out to help me and I was on my way in no time. Only issue I really had was tire pressure being a little low and changing consistently throughout my trip, it’s the canyons with a lot of temperature and altitude fluctuations so I didn’t think much of it and had no actual problems with the vehicle. No problem coming in and out of Zion a couple times and then back to St George. Vehicle was very clean! Drop off is easy after hours, just park in a Hertz spot, take the key inside and drop off in

They charged after the fact various taxes and convenience fees that weren't disclosed in the initial payment. And the guy at the counter was completely unhelpful and condescending. First time using Hertz and will probably not go with them in the future.

Rented car at Las Vegas airport. Drove the Chevy Equinox about one hour & check engine light came on & warning that the car was going into low engine power mode. We called roadside assistance & they told us to try & make it to our destination. Then the car literally started shutting down on the highway & we were forced to pull over. We called roadside assistance again & after some back & forth, we were towed to St. George airport which has limited service hours & the counter was closed. Neighboring Enterprise refused to help us because we “did business with a competitor” and also we wanted to return the car to Vegas because that's where we were flying home from. We had to Uber to the room we had already paid for & uber eats for food. If you’re flying into SGU, I do not recommend renting f

My friends and I were stuck in Utah after our car broke down on a road trip. Every rental agency was out of cars but Sam here at Hertz was able to work a miracle for us to get into a rental. Overall I am giving this Hertz a 5 star review for their exceptional customer service and ability to be understanding in our tough situation. Thank you Sam!

⚠️ Danger and dishonest: Hertz (St Georges UT) gave us a car with tires well below the legal limit. We had a blowout on the road, with no help at the counter and poor by phone. At the San Francisco office (final destination), the manager claimed she couldn’t do anything since the car came from another agency and she had “no information.” Yet the employee in the parking lot who checked the car back in had all the details on his tablet. This contradiction makes Hertz appear dishonest, and clearly puts customers’ safety at risk. We called several numbers they give us with no consideration/open contempt or offer of compensation.