Hicks Auto Body

I was referred to Hicks Auto body by a my Insurance company's adjuster and I am a so happy he did. i drive this place almost daily and never fully paid any attention to this company. Hicks Auto repair has been around 50 plus years with supreme service to his customers and the community. Mr Hicks insisted, I’ll have someone drive you home and your car will be ready in 5 days.. Greg who drove me home was very professional and talked highly of bring an employee , who started that he has been there for 18 yrs and still isnt ready to retire because Mr. Hicks Jr, Just like his Dad loves to care for his community as well as his employees. Willie Hicks Jr. is a professional, thoughtful, concerned about his customer vehicle to the point that he took my vehicle to have the sunroof looked at and f

Had to take my car in after someone hit me. Mr. Hicks and his staff are amazing! Not only did they do a great job on my car, but the level of customer service it top notched. Everyone was so nice, and professional. It's nice when you support businesses in your community and they provide such a wonderful service

I was involved in an accident in mid-November, and Hicks Auto Body was one of the repair shops recommended by my insurance. I looked them up and the reviews were amazing, so I chose them—and I’m so glad I did.From the moment I walked into the office to drop off my car until the very end of the process, everyone was incredibly kind and professional. They maintained excellent communication throughout the entire repair process and kept me updated every step of the way. I also had damage on my side doors from a previous, unrelated incident. They contacted me to ask if I wanted those repairs completed as well, and thanks to Mr. Hicks, I was able to get everything done at a very reasonable price.On top of that, I was able to get my inspection done, and they even changed my oil—something I didn’t

I recently brought my vehicle Chevy suburban to Hicks Auto Body at 10 Talbot Ave, Dorchester, MA, for collision repair after a fender bender. The team provided a prompt free estimate and managed all insurance paperwork seamlessly, saving me significant time. From start to finish, the process was efficient: they offered complimentary pick-up/delivery, completed the repairs including painting and detailing within one week, and ensured everything matched factory standards. Standout service included 24-hour towing availability and daily updates from Willie Hicks and the staff. While I mention any minor issue politely, like parts delay was brief and communicated well], the overall quality, honesty, and 50+ years of expertise far exceeded expectations. With their A+ BBB rating and partnerships l

When I saw that Hicks Auto Body has been in business for 55 years I now know why. Willie Hicks and his team are laser focused on the customer and making sure that each transaction goes smoothly. We were kept informed on the progress of our repair at each step along the way. I recommned Hicks Auto Body without hesitation!