Underwood Auto Services

DO. NOT. COME. HERE!!! Worst service I’ve ever seen. Brought in my car for transmission work and was told it will take a week. I get my car back 25 days later and a check engine light that they refuse to admit that they caused. “There’s no way to verify that it came in without a check engine light.” I kept getting the runaround from the owner over the phone so when I just showed up, the owner finally had a sense of urgency. Oh and the price went up $100 from the price that I was told not even 24 hours prior. Sincerely disappointed as I’ve been coming here for years. Needless to say they will never get a penny of my money. Never again. Part 2: I noticed that the mileage stayed the same from when I left it so that tells me that it was not test driven. So upon driving with the check engine l

Fine place, long wait time. Tried chatting with someone who done work on my car (electrical mechanic) that didn't go well. Long story short I ended up going else where to get an alternator fixed which took less time and the other mechanic who done my work also made it seem like he truly cared about my car. The electrical mechanic at this shop didn't take the time to really deal with my car. I would have liked to see something better in terms of the money I spent at this place for work that was half assed. Nonetheless that didn't happen and I am out the cost to pay the guy for work that wasn't done as best as it could have. Spend the extra cash elsewhere.

Worst experience ever! My car was dropped off on 4/4/17 and promised to have the water pump and timing belt changed by 4/5/17. I had only purchased the water pumped, but the mechanic Don told me that i would need to purchase the kit. it took them a whole week to just work on my car after arguments, lack of customer service, and not to mention the disgrace that comes out of the owner mouth (George) when i was in his office. Then came the dinner invites and the lack of respect. It took a whole week for my car to be 1/2 repair with a charge of $250 and the forging of the date promised by writing 04/12/17 over 04/05/17. Yes!!!! Because i have the copy of the work order to prove that George wrote over my date and i am now stuck with a timing belt that they did not replace. Do I recomme

I bought this honda accord 1999 gold color with "nice rims" watch out dont buy it. The owner plays u and is a liar. I bought it 8/11/18 never got to really driive it due to over heating and muffler problems and just not driving good. Dont i repeat dont buy this car. I bought it. And its not worth it. He said he would fix it but till over heats. They did put a new radiator but they didnt put a new cap. It overheated in the road and left it park. The owner is name is george so dont come here and get played. Not worth even a star.

Lazy. Brought in a car that I wanted inspected before I bought it. Told me over phone I could get it on a lift. When I came by I had to argue to get it looked over. Completely had its exhaust problems overlooked- that cost me $1250 a week later. Still what did I expect for $20? Won't come here again.