Hilliard Automotive
Richmond, VA · Auto repair shop
- Address
- Hilliard Automotive, 5421 Brook Rd, Richmond, VA 23227
- Phone
- (804) 636-3633
- Website
- hilliardauto.com
- Status
- Closed · Opens 7:30 AM Mon
Hilliard Automotive is an auto shop located in Richmond, VA. It is one of 918 auto shops listed in Richmond. Its 4.6-star rating is above the Richmond city average of 4.4 stars. There are 10 photos associated with this location.
About Hilliard Automotive
The next time you require top-line auto repair services in Richmond, VA, trust the dedicated and certified professionals at Hilliard Automotive. Since 2001, our repair and maintenance auto center has been a turning point for new and used car drivers,... More
Hours
| Friday | 7 AM–5 PM |
Customer Reviews
I received an oil change and state inspection at Hilliard Automotive and the experience was solid. Great atmosphere, great energy, and strong customer service. They were professional, efficient, and handled everything with care. I appreciate businesses that operate with integrity and good vibes. Definitely recommend.
Honestly I don't remember one occasion that I had any problem here for the past 18 to 19 years I have come here for my car repairs. Honest pricing and diagnosis. They would not try to sell an engine if you need a rear end repair. Today it was sort of quiet but my concentration was constantly interrupted by customers coming in out which it didn't bother me before and then I realized the TV was quiet and displaying the company logo. Sure missed that TV.
I received several services including additional services to get car inspected, at the same time but the electrical headlight bulb install I was unhappy with, the bulb I paid a lot for which was hard to find it blew when it was installed so I’m at a loss of an expensive bulb, the issue not resolved and I couldn’t get my car inspected because of that issue. My car has a rejected sticker placed after I paid quite a bit at this shop on repairs and the bulb was damaged, no refund offered for this bulb being damaged. Because of this I can’t see myself returning back in the future unless there is some type of reimbursement or replacement of the damaged bulb. 2/13/26 updating my earlier posts because Hilliard did step up and took care of my headlight issue replacing/finding and repairing the is
I went in for an oil change at the advice from a family member who goes here. Says they are honest, won't rope u into anything unnecessary and they have integrity. Nestor, at the front desk, was very pleasant and accommodating and met Christian who welcomed me as a first time customer. I was in and out and the pricing was good. It's nice to know I have a solid place to have my car serviced.
I had an excellent experience at Hilliard Auto. From the moment I walked in, the service was professional, honest, and welcoming. Cris, the manager, went above and beyond to make sure everything was explained clearly and that my car was taken care of properly. The work was done efficiently and with great attention to detail, and my car is running better than ever. It’s hard to find an auto shop you can truly trust, but Hilliard Auto is definitely one of those places. I highly recommend them to anyone looking for reliable, top-quality auto service!!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.