Holcomb's Transport & Recovery, Inc.

I HIGHLY recommend this company! I was driving about an hour from home with my 4-year old grandson. I had a flat tire. Nick was the serviceman that came and changed my tire. He was quick, knowledgeable and very friendly. I hope I’m not in this position again, but if I am, I’ll be calling Holcomb’s!

I reached out to them about towing my vehicle to a shop for repairs. Not even 15 minutes later, they are in my driveway to pick up my vehicle! Great service all around!! Very reasonable pricing and the wrecker Cason was great and the lady on the phone (I didn't get her name) was absolutely outstanding! 10000% recommend this company!!

Had to call these guys on three different occasions over a four month time span. Two lock outs, and a tow service with AAA membership. The first lockout was a challenge, but the driver never gave up, got me back on the road in the time needed. Second lockout was in town at Walgreens. Time estimate was 45min. He got there in 20mins(after business hours) and got in the car in less than 5min. Third service was a tow for a janky car that wouldn't start. In less than 30mins he had the car loaded and dropped at the location five miles away. Highly recommend.

I am very displeased by my recent experience with Holcomb's, and while I still might refer someone to their business, it certainly will not be anybody that I like. For eight days following the accident not only were we not allowed access to our vehicle for any purpose, the insurance adjuster was denied access as well. It rained in the meantime, so when we were finally able to collect our personal property from the vehicle, some items unaffected by the accident were subsequently ruined by water damage and mildew. Their refusal to allow access to the insurance adjuster held up the claim process by over a week, resulting in the rental car benefit running out before the claim process could even begin. Their basis for refusing to allow access to the vehicle was that we could not produce the tit

We broke down in a parking lot in downtown hot springs. AAA sent Holcomb towing. Tow truck driver showed up and said he will get vehicle towed to dealership so we took uber home since it was pouring down rain and we had uber waiting with our belongings. We called the dealership an hour later and they did not have our vehicle. Took multiple phone calls before Holcomb dispatch would answer and we were told driver could not get vehicle in neutral so he just left and left the vehicle unlocked with the keys in it. And no one let us know!!!! Do not trust this company.