Holsteins Towing and Wrecker

Untrustworthy, Dale jr Holstein backed into my vehicle on a lot and when contacted tried to lie and say it wasn’t his doing when it was on camera; When that was mention they refused to give insurance information trying to pay out of pocket which is illegal. Wouldn’t recommend doing business with these people.

Dale was more than super helpful on a Sunday after noon! We called about getting a vehicle towed a few miles and he was quick to answer all our questions in which we called back to schedule it because we weren’t there with the keys. I thought I was going to be early, but when I pulled into the parking lot he was already backed up with the flat bed tilted back ready to load. I jumped in and put it in neutral and he had it loaded and strapped down in 10 minutes and we were on our way! I needed the car unloaded in a tight space, which to find out wasn’t a problem either! I would saw the job was less than 45 minutes total! I paid him (no tax for towing fyi!) and he was on his way! Top Notch Professionals! He may of not had the newest, flashiest, or brightest truck, but if you know you know tha

Had to get my truck towed from Charleston to Cross Lanes. In the middle of the night I call Holsteins and within an hour the tow truck was there. The driver was absolutely amazing. This is the 3rd time I have used this company and every experience has been great. The driver Bill that came out tonight went above and beyond and I am so thankful for his services. Pricing was great too.

I am from Pennsylvania and hit a bear in west Virginia on my way to vacation. Insurance was contacted at 1130pm and tow company didn't pick it up until 4 am. Spoke with the driver several times and he was very nice. He wanted to have me fix my vehicle at his shop but I wanted it done at a dealer being that I was out of state. This is where it gets crazy. This happened on Saturday night/Sunday morning. He said my car would be dropped off Monday morning to be repaired at the dealer. I was hoping to be able to pick it up on my way home from vacation a week later so time was critical. I told him this and he assured me there was no issues. He then kept my car monday all day and said he didn't know where to take it which was a lie. He and I discussed where on the phone and insurance said he had

This place towed my car for $130 for about 4 miles. My husband told them repeatedly not to lock the keys in the car, as we only received 1 key at time of purchase. They towed my car to Marty’s tire in Nitro (about a 2 minute drive from their shop) and locked my keys inside, anyways. My husband called them to ask them to come unlock it and they refused. Wont be using them again, and definitely wouldn’t recommend them to anyone. I have no use for a company that disrespects customers that way. It was their mistake and they didn’t care. Luckily Marty’s tire was able to unlock it for us.