Holy Family Senior Living

I can not say enough good about the level of extraordinary compassionate care each of my loved ones received at this facility. Through a very unfortunate set of circumstances, 3 of my family members ended up here in long term care for dementia within a 2.5 year span. The staff took amazing care of each of them and was kind to us as well. Whatever concerns we had were always addressed immediately and professionally. It is so hard when a loved one has to be cared for by others, but Holy Family and its office and care staff were exceptional. The facility was always very clean. The social worker always planned meetings to always keep us updated about the changes in care. The financial and admissions office walked us through every step. The nurses and aides were professional and caring. A prie

I love the way the residents are treated with respect,, It's a nice place,, The photos below are done by the residents during activity time

Aids and doc were great, thank you. However, the Social Worker and discharge etc, horrible! They ordered my mom a wheelchair that was too big and didn't care! Once the insurance was done, wanted her out quickly, and no assistance from there.

My father was there in 2022, worst place ever! He dropped his pills and some fell into the garbage, so my sister asked the nurse if he could get more. The nurse who had her RNBS degree told my sister if I turn my back you can dumpster dive into the garbage and get them out. We reported her to the DON nothing was ever done to her. Unreal. Also his bed broke and the put him into a recliner, never gave him a blanket or pillow. He called my mother and told her he was freezing. Had to sleep all night in his recliner. I told them I wouldn't put my dog in this place. Terrible nursing care. Wait for an hour to use the bathroom. We got him out of that dump.

My mother was here for a month for recovery, and the doctor in charge of her care made a bunch of decisions without telling the family, and caused major financial and emotional damage. When we were moving her back home they gave us her unopened toothpaste and unused toothbrush, so they hadn't been helping her brush her teeth during her stay. The parking for visitors is atrocious. The therapy she received was very helpful, but it very much feels like the doctor pencil whipped some report and took advantage of my mom and the family.