Honda of Short Pump

This is a new location, about a month old but incredibly better than west broad and mechanicsville Honda. The former don’t care about customers and the latter is always busy. Darius (sales manager from Ohio) is a great human being, honest and down to earth. Gavin (general manager) is very friendly and easy to work with. Our sales person was Olivia and she was always attending to our needs. She took time to walk us through all the steps, stayed longer beyond their work hours to stay with us during the paperwork and went above and beyond to become the part in welcoming our new ride! Highly highly recommend this dealer place for all your Honda needs!

Even though I went in looking for a car before their grand opening, I was able to leave with an incredible brand new car at the first place I shopped and the process went really smoothly. I had a great experience with everyone that I met on the team after having some less than ideal buying experiences with other big dealerships in the Richmond area, especially as a woman purchasing a car. I appreciated how transparent everyone was with costs and fees and did not feel pressured at all to sign off on anything I wasn’t comfortable with. Olivia helped me find the perfect car for me & Brandon in finance was really kind and easy to work with. I would definitely recommend them to anyone in the area who is looking for a new car!

Truly the best car buying experience I’ve ever had. Olivia was kind, helpful, knowledgeable, and made me feel comfortable throughout the entire process. Nicholas in finance is also an absolute gem. Such an amazing, friendly staff and I absolutely love my new Honda.

We had the BEST experience today at Short Pump Honda! As first time car buyers, we were totally nervous for the whole process. Our experience was stress-free and pleasant! Shoutout to Riley for everything today! Truly, everybody in there is so friendly and knowledgeable. We will definitely be purchasing again from this location in the future!

I had a great car buying experience with Riley! The process was smooth, stress-free, and actually enjoyable. Riley was knowledgeable, patient, and never made me feel pressured. He took the time to answer all my questions and made sure I felt confident in my decision. I highly recommend working with Riley — excellent service from start to finish!