Honest-1 Auto Care NRH

This mom had a rough morning when my sweet 9-year-old accidentally locked our keys in the car… while we were stuck at the donut shop. 😅 Total chaos during the morning rush. Chris, a master tech who used to work for Honest-1 Auto Care, happened to stop by and immediately offered to help. He asked if he could borrow their lockout tools to get us back in, and without hesitation, the shop was willing to step in and support the situation. We ultimately had someone else assist us, but the willingness to help — no red tape, no questions, just kindness — meant everything in that stressful moment. Businesses don’t have to go out of their way in situations like that, but they did. As a frazzled mom just trying to survive the morning, it restored my faith that random acts of kindness still exist.

I bring all of my vehicles here for any large repairs I'm not confident in, price beats big brands like Midas by almost half on most things and they're very straight forward. Never tried to upsell me on repairs I don't need or tried to squeeze money out of me. Always "here's the price and the time frame, if any issues arise in either category where either changes we will call you to let you know. If other things need to be fixed we will stop and call to get an okay from you with a new price before continuing". Love this shop.

This was my first time but it will not be my last should I need help with my car. They were so professional and amazing! Good atmosphere and great service. I will definitely recommend them to everyone who wants good honest service.

They were very educated in everything that was going on with my car. However the quote I received was very high. I understand that my vehicle had a very bad oil leak and needed a lot of labor to fix it and clean everything. However $940 in just labor alone, not including the parts was a shell shock for me. For everything that was needing immediate fix was $1,900. That was well above my budget especially for a 10 year old car. I was able to get a different quote that was more reasonable and took my car there. Honest 1 is overall good and I appreciate all the information, just not within my budget. Update 12/18 It’s been about a month since I’ve been here, and today I received an email. This email is regarding CarFax… I have never signed up for CarFax before however I’m getting an email. It

I came in for 3 items to be worked on my car. Oil change, transmission fluid change, and rotating tires. They made sure I got all three done in one day and we talked prior to making sure the right transmission fluid was used for my car make and model. It was quick and professional and I'll come again for any future car maintenance.