Hopkins Acura Service & Parts

Pleasant experience with the service crew at Hopkins Acura. It was easy to book an appointment, and we got regular updates from them on the status of the fix. When I picked up the car, I got a full detailed explanation for what was fixed. Thank you for making it so easy!

I cannot express enough how delighted I am with the exceptional service provided by Raj during my recent car purchase. From the moment I stepped into the dealership, he greeted me with a warm and friendly demeanor, making me feel instantly comfortable. What truly stood out about Raj was his unwavering patience throughout the entire process. He never once pressured me into making a decision, allowing me to take my time to explore and test the vehicle multiple times to make sure it is the right one for me. His genuine interest in understanding my needs and preferences made the whole experience truly personalized and enjoyable. But Raj's dedication didn't stop there. When it came to negotiating the deal, he proved himself to be a fierce advocate for his customers. He went above and beyond t

shout out to Frankie & the Service department. I've been going here for years. Always a nice experience, never felt like i was being pressured into anything extra; actually a few times they helped me save a bit. I grew up as a car enthusiast and I really appreciate the honesty. Thanks Frankie!

Recently, I took my 2022 Acura MDX for service to Hopkins’s Acura. Just wanted to drop a note to say how impressed I was with their customer service team. Michael Ariels (service manager) and Frankie were outstanding . They listened to my concerns and went out of their ways to address the issue. They also provided me a very nice loaner car while my car was in the shop. They solved my issue and updated me on the status and progress regularly which was really appreciated. Keep up the fantastic service Michael and Frankie! Thanks, David

I had made an appointment with Frankie last time I was in the area for my oil change. I showed up dropped off my vehicle was called when it would be finished. The process was simple, so I will definitely be back. Highly recommend if you want a headache free process.