Huber Motor Cars

I purchased a GLC 300 from this dealership back in September. While the staff was initially nice, my experience went downhill almost immediately after leaving the lot. The same day I bought the car, one of the tires started losing air and ended up completely flat. When I contacted the dealership, they wanted me to pay for the issue—even though it happened the very same day I purchased the vehicle. I live in Colonial Heights, which meant a 4-hour round trip, and I made that drive twice trying to see if anything could be done. Unfortunately, nothing was resolved. The service manager brushed me off and showed little interest in helping. The sales representative was extremely pushy, which made the buying process more stressful than it needed to be. Because of the lack of support after the sale

The last car I looked at was the one I wanted. I was in the market for a Jetta and my sister found one that Huber had for sale. I went to look at it and I must say Jonny was great to work with... friendly, cordial and down to earth. I went back to pick it up two days later and the buying process went smoothly. Brad was great as well, even helping me out with my rental car. A few days after the purchase I got an email from Mike in the Service Department following up with me to make sure I was happy. Shout out to the whole team at Huber, even the detail team who did an awesome job with the car. Thanks Jonny *****

Today, a Volvo service technician (Darden??)sent us a video of the car repairs we required and showed how it impacted the vehicle from another angle. The video started out with 90% positive and then showed the repairs we needed. It was such an amazing experience and we concurred immediately because a picture is worth a 1000 words especially when your safety is at risk! Respectfully Jackson Family

Bought a used vehicle from out of state. They had the one we liked so we took a risk. Worked with Devon Who did a really fantastic job. The car we were buying was returned from a lease. It had some dents, curb, rash, and other minor issues. They did a terrific job of highlighting these things and made sure that everything was corrected before we took delivery of the vehicle. Devon walked us through the out-of-state line process, timing, cost, etc. Great job communicating with us on the way, and overall just gave us the feeling that this dealership acts with integrity. We took delivery of the vehicle about 30 days ago. Everything is perfect as expected. We had such a negative experience with other local dealers on our journey that I think I might actually keep going back to this dealership

Teddy Parker is the best! He delivers superlative service with a smile. He listens intently so he finds you the perfect vehicle. Do yourself a favor and ask for Teddy Parker today. He is awesome. Absolutely love my new car!!