Hurricane Express Wash

Just met Erica, the Operations Manager at Hurricane Car Wash in Arden, NC. I noticed her running here and there, restocking the towels for us to use to wipe down our cars and she was sweeping up trash people had dropped on the ground. Then she came over to ask if I would like a free car air freshener. How nice of her! When I pulled up, a worker came over to help me select the car wash I wanted. Then I drove through the car wash and it did a great job washing my car on the outside. The place is so neat and clean and they have all the things necessary to make sure your car is as clean as you want it to be, inside and out. Afterwards I drove around to the side and used the vacuum cleaners which have a lot of suction to get all the dirt and dust and then used their clean rags to clean my wind

Went to this car wash, the touch screen wasn’t working, the young attendant had to come and take payment, then go back to operate the auto process for my car to go through when doing so he didn’t wait for my car to go into neutral long story short when my car came out I had a large gash in my back tire. When informing the manager on site- he didn’t understand and could not get ahold of owner. This $12.00 car garage has now cost me $80. In towing and $375. For a new tire. Will never go to this car wash or any automatic car wash again. Very disappointed.

Expensive wash, especially when it doesn’t clean your car. There was barely any soap hitting my car when I went through the wash, and you can see the results of that in my pictures. When this place first opened, I loved it but now it’s the worst.

I rarely leave reviews, even after bad experiences, but this one felt worth noting. With the recent winter weather and heavy salt buildup, I specifically sought out a car wash that could clean my car’s undercarriage. I tried calling ahead with questions, but there was no way to reach anyone. When I mentioned this onsite, a worker told me, “I don’t even think we have a phone.” Since I didn’t get a hold of anyone ahead of time, I decided to come check it out in person. When I arrived, I was directed to the payment screen. None of the wash options mentioned undercarriage cleaning, and there were no employees available to ask questions. While I was trying to figure it out, a line of cars formed behind me, leaving me unable to exit without paying for a service I hadn’t confirmed. I essentiall

Everyone who works here is so kind and helpful, special shout out to Erika for being so sweet. Consistently shocked and pleased with how clean my car is after the wash. They also have towels and interior cleaners available at the vacuums for cleaning the inside of the car. 10/10 recommend