Hyundai Warner Robins

Leaving on Behalf of Annie Harris. ⭐⭐⭐⭐⭐ I had such an amazing experience working with Demarcus. He was truly an answered prayer. From start to finish, he was professional, patient, provided exceptional customer service, and genuinely cared about making sure I got exactly what I needed. It’s rare to find someone who not only does their job well but does it with integrity and kindness.

Five stars across the board! I came in to get my vehicle serviced and the process was fast and easy. The staff was welcoming and friendly from the moment I arrived. Demarkus was a huge help in the service department, and Big A took the time to walk me through options and future purchasing terms. Great customer service all around—highly recommend!

I can only post this if I give a star. 0 STARS is my true reflection of the Service staff excluding Lisa and the 2 other gentlemen that were present. I called Hyundai and I spoke with Tia the receptionist. She was supposed to relay a message to Tony Adside in Service stating I was coming to pick up my vehicle at 1pm today. This message was never given. I arrived at the time I gave. Tony Adside was nowhere to be found. We he finally arrived; he had no idea why I was there. I told him I wanted to pick up my vehicle. He leaves for another 10 minutes only to come back and tell me my car was not ready and had to be reassembled. There was no apology for the miscommunication or time wasted on my end. I was met with blunt rudeness. I addressed the lack of quality the service team provided and Ton

Went to get service and found out they just fired my favorite and most professional advisor Mr. Eric. I will not be getting service here anymore after seeing that the people im used to dealing with get fired or leave. I have heard also that they went downhill after they changed to ALM. Eric is the reason me and my family were loyal to this former five start location now ALM

Bought a new 2025 Kona ,7 months ago and had a great experience. I came back on June 17 to trade in the vehicle for a bigger one. Everything good until the vehicle was handed to me, it had some cosmetic defect that the manager told me he will take care of, but when I was told to come back to see if they can fix the issue they refuse to fix it. I had to file a complaint with Hyundai Customer Care, now I'm waiting for the decision. I don't recommend this dealership the sales manager only cares about the sales, not the customer after you signed the contract.