Import Medic Inc

If I could give this shop a 10 star rating, I would. Charlie and his crew rebuilt the engine in my Toyota Land Cruiser. I was very pleased with the entire experience. Charlie is extremely knowledgeable and his work is top notch. I highly recommend his shop.

Charlie and his crew are the absolute BEST!! Very honest and trustworthy. He doesn't try to repair things that don't need repaired. We have been taking our vehicles to him for years for routine maintenance and oil changes, as well as repairs when something breaks down. I put a lot of wear and tear on my work vehicle, so it is great having someone I can call quickly when I need to get it in to the shop. Definitely worth having him on speed dial.

Charged me $45 told me there was nothing wrong with my truck. Found that steering bushings were bad and struts

First and Last time!!!! Customer service from the owner is horrible I was never informed that if I brought my own parts and that if they do the labor they don’t test drive the car if the issue is fixed are not it’s at your own risk… I would have had more respect for this shop if the owner disclosed this first hand… I got my car back it was worse than before cutting off after being put in park and all the light in the dash came on and straining to accelerate… was not trying to be confrontational just wanted the issue they caused fixed are even looked at he only offered to remove the parts that were replaced at the same rate as the labor had me drive all the way back for nothing … but he said he’s professional no a professional would have apologized and came up with a better resolution than

Thank you Charlie for being a man of God and the best mechanic in Mobile, Al. You did an amazing job on replacing my motor on my 2014 Honda Accord. It rides so much better. I’ve known Charlie Rose for about 15 years and he is a good man and knowledgeable mechanic.