In & Out Tire & Auto

We have used In and Out tire in the past and took my car back for an oil change and brakes. I received a call from Tim telling me I needed rotors, calipers, brake pads, and caliper hoses just for the brake job. I had never heard of replacing caliper hoses and when I questioned him about this he said that they needed to be replaced whenever you replace the calipers. I have been driving since I wa 16 and had never heard this and told him that they replaced the calipers several years back and never did this. When I mentioned this he searched the records and confirmed, they replaced the calipers 4 years ago and did not replace the hoses then he asked that I please stand by. Then I heard him ask about it to one of women working the counter and overheard her say, tell him the hoses have co

Very happy with my experience at this auto repair shop! Was super easy to make an appointment on the phone as a new customer. They had flexibility with times even on a Saturday when I booked a few days prior. Drop off was easy and car was done fast. Was a big fan of the inspection they do. They take photos and send you everything and you can also save it as a file which is super cool. I got an oil change and tire rotation for $100, which I think if a fair price nowadays. I also asked for any other recommendations for service and they were honest + fair and said nothing at this time but let me know about what’s coming up. Great repair shop that I would recommend to everyone in the area!

This was my first time going here even though it’s minutes from my house. The hospitality they showed was awesome( they gave me a ride to my house so I could leave my car there) but communicating to me about where they were on my car either by text or phone call was not good. I had to call them all but one time to see what was going on. And then acted as though I was bothering them.

These guys are awesome! I got towed to their shop this morning in need of a new tire and they had me in and out with a new tire for a great price in an hour! No appointment, so I was amazed how quickly I was served. Everyone was so friendly. Would absolutely recommend!

I'd remind the staff to respect the customers view better vs versus telling the customer that what they view as a better deal isn't. Also they need to provide details on tires and tire comparisons that show data on how the tire will do in different inclement weather vs just looking at the screen and deciding on what they think is better. Print out the details and let's make a mutual decision based on the indepent facts on the ratings of the tire and it's price. I competitively compete bear tire prices with those that are trip away approved in the area for the best value deal from the customer's perspective. Lastly, please don't ask a customer to call the service provider. As it should be, the other way around. I did appreciate the fact that they were trying to be competitive with fur