Indian Trail Imports

I read the reviews before taking my car to Indian Trail Imports, and they were spot on. I talked with both Josh and Rod, and they were super honest and easy to trust. After chatting with Josh, it was clear he wasn’t trying to upsell me on anything I didn’t need. Everything felt fair and straightforward. I’ll definitely be coming back and would highly recommend Indian Trail Imports.

I had a slow coolant leak in my wife’s 2016 Mazda cx9 and brought it here to get checked out to find the issue fearing the worst. Unfortunately enough Josh called me and told me that it was a cracked cylinder head, he was very apologetic on the phone because he knew how costly the repair was. Given how old the car was I didn’t think about bothering calling Mazda. But Josh said if I was you I would really give them a call and just see if they’re doing anything to help people out that have this issue because he saw threads where Mazda was aware of the issue. Lo and behold Mazda did extend the warranties on our exact engine to 10 year 120k miles to cover the exact issue we were having. So now I’m getting it fully repaired at no cost. I would have never thought to call them without him telling

It's a rare thing indeed to find service excellence at an affordable price in any field. When you find it in car care for a foreign vehicle, it needs to be celebrated and shared. That's the experience I had with Indian Trail Imports and particularly with Josh. I commute once a week from Jacksonville, FL to Charlotte. My go to mechanic is at Jax Beach. I was traveling to CLT and the suspension in my 2012 X5 BMW (beloved Inge is her name) failed while I was driving on the highway. It felt like driving a stage coach on a rough road. I made it here and the issue continued to get worse. Not wanting to get ripped off by the dealership and needing to get her fixed quickly so I could return home, I started searching every source for a reliable, affordable, fast foreign mechanic shop. The top of t

I had to replace the engine in my 2013 BMW 550i and I searched around the area for several weeks before I made the decision to go with ITI. This was a very involved and expensive repair and they were in line with price and the service I received was awesome. Rod, Josh, and the rest of the team did a great job and I will continue to use them moving forward. I would highly recommend.

One of THE BEST New Year's resolutions you could make, is to Always - ALWAYS take your cars to Indian Trail Imports whenever you need to have any type of service work done, or regular preventive maintenance needs. Your car is a huge investment in your life, and it only makes sense that you take it to someone you can totally trust to do the repair job right; to give you an honest opinion, and to offer you a fair price & great options. At Indian Trail Imports, Josh & Heather Wilson offer all of these great things... and they do it with genuine smiles because they have a passion for treating folks right. They have a great team of service technicians (Joshua & Erik) and all of them work well together to offer a really wonderful, 1st-Class experience coupled with a local, hometown feeling. I