Intell Auto Service

Sterling, VA · Auto repair shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Sterling
#155
of 252 shops
City Percentile
27%
rating percentile
Address
Intell Auto Service, 23585 Overland Dr #116, Sterling, VA 20166
Phone
(703) 665-2199
Website
intellautoservice.com
Status
Closed · Opens 8 AM Sat

Intell Auto Service is an auto shop located in Sterling, VA. It is one of 252 auto shops listed in Sterling. Its 4.2-star rating is slightly below the Sterling city average of 4.4 stars. There are 3 photos associated with this location.

Hours

Friday8 AM–6 PM

Customer Reviews

★★★★★ 5.0 Kellie Earle · Jul 2025

The Intell Auto Team and Mr. Lee are absolutely fantastic! From start to finish, they were incredibly thorough, professional, and efficient. You can tell they truly care about the quality of their work and the satisfaction of their customers. My family and I were referred to them, and we are so grateful for that recommendation — it’s clear we’ve found a team we can trust. Mr. Lee took the time to explain everything clearly and made sure we felt confident and informed throughout the entire process. It’s rare these days to find a shop that combines deep expertise with such a personal, honest approach. Whether it’s routine maintenance or something more complex, we know we’re in good hands. We absolutely plan to refer others — it’s the least we can do after such a great experience. Thank you

★☆☆☆☆ 1.0 Dawood Shakeel · Jul 2025

I had an extremely disappointing experience dealing with John. His behavior toward customers is not only unprofessional but flat-out disrespectful. Instead of offering help or solutions, he came across as rude, dismissive, and condescending. It’s clear he lacks basic customer service skills and shows no regard for how he speaks to people. No one deserves to be treated with that kind of attitude—especially when they’re coming in with genuine questions or concerns. I wouldn’t recommend doing business here as long as John is involved. There are plenty of other places that actually respect and value their customers.

★★★★★ 5.0 Dennis · Jan 2024

John is the best!!!!! I moved last year farther away but will always travel the distance to get repairs done. Think this time my truck was depressed and missed John. Enough of that. John is very professional, extremely reliable and truly honest. Highly highly recommend. Thanks to all who work there

★★★★★ 5.0 Donna Dudley · Sep 2025

John always provides excellent service on our vehicles. He goes above and beyond to make his customers happy.

★☆☆☆☆ 1.0 Vijay · May 2025

Never go to this scammers place., either they don’t have any basic knowledge on auto repairs or wantedly replace new items instead of repairing hence charge heavy bills on us. today I went to this Intell Auto Service for my car inspection and emissions check and my car’s parking light has wire loose contact but this guys were told me that I need to change whole unit of tailgate, parking & reverse lights but I asked them that I saw there’s one wire disconnected so connect it and see but the Chinese guy at reception ( i think his name John Lee) is very arrogant and he was arguing to me with false information that I must replace whole unit moreover without asking me they installed windshield wipers and failed the car inspection due to tailgate light is not working and they charged on me very

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto repair shopAuto spring shopAuto tune up serviceBrake shopCar inspection stationDiesel engine repair serviceMechanicMuffler shopTire shopTowing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.