Interstate Emergency Services Inc

⭐️⭐️⭐️⭐️⭐️ Got stranded on the interstate and Interstate Emergency Services Inc responded quickly and professionally. They towed me safely off the highway to their shop and went above and beyond to help me out. The staff was respectful, knowledgeable, and genuinely cared about getting the situation handled, not just rushing through a job. When you’re stuck on the road, that level of service matters. If you need reliable emergency roadside or towing service, I highly recommend them.

They charged me $95 to change a tire on a trailer. It's a regular 16-inch tire, like on a car. Not $25. Not $50 (and that would be too much. A tire change on a Semi-Truck costs $40 tops), but a little over $95. If I'd known the price in advance, I would have driven another 100 miles to a truck stop somewhere. They look you in the eye, they're ashamed, but they're taking your money. Find out the price in advance, or better yet, don't come. I don't understand people like that. We live in the future and like each other here. This comment will cost you hundreds of times more than the extra $60 you charged me. Stupid

TLDR: Super quick, fantastic, friendly, open on Sunday, overall great interaction! My friend and I were in Bedford after seeing the Big Coffee Pot (totally worth the trip!) and I ended up running over a nail and getting a flat later that night. We were able to get the spare on to get back to our hotel. The next day was Sunday and I found out when I went to get my tire fixed that almost no automotive repair businesses are open in Bedford on Sunday, except for Interstate Emergency Services! It all worked out though because the guys here were super friendly and were able to patch my tire lickety-split and I was on my way in no time! Thanks to the team for easily and swiftly helping - making what could have been a huge inconvenience just a minor blip instead. :)

I was out of state 15 minutes after. Dot Made the phone call. They were there friendly, reliable, safe was my experience with the driver I am the owner of Rock and son cargo towing and transport. Out of Connecticut, New York and Florida.They also made me comfortable until the stores open in the morning in their lobby was nice and warm. Appreciate it. They also told me what was wrong with my Chevy suburban and help me get to the next step of getting back home to my son. Great company👌🙏🗽

Very disappointing experience with this towing company. We called them for assistance and they told us someone would arrive within about an hour. After waiting for more than three hours, there was still no tow truck. Every time we called to ask for an update, we either got no answer or were given different excuses. When the driver finally arrived, he acted like he was doing us a favor and was very unprofessional and rude. There was no apology for the delay and no communication during the entire time we were waiting. Poor customer service, terrible communication, and a complete lack of professionalism. I would not recommend using this towing service.