Ironwood Automotive

Ironwood was so open and honest about my car repairs. I would like to shout out Kyle for being real with me. I brought in my broken down 2015 Kia Soul thinking I blew a gasket. Turns out I had a hole in my cylinder 3 piston which would require a whole engine replacement. They were super understanding about what I just wanted to get done just to drive it again. Unfortunately since the repair would be more worth than the car I decided against it. However, for my future cars I will definitely be coming back to Ironwood. I am happy to find an affordable, honest local mechanic here in Richmond. I would recommend this place to anyone.

I’ve had Ironwood Automotive work on two of my RHD JDM cars recently; a diesel Hiace and a Crown Royal Saloon, and I couldn’t be happier with the experience. For the Hiace, they did a big job: replacing all the belts and the water pump. Everything was done properly and on time. The van’s been running like a dream since. What really impressed me was the work on my Crown. I came in thinking the alternator was failing due to a power issue, but the team took the time to properly diagnose it and found it was just a loose connection. They easily could have gone ahead with a costly repair I thought I needed, but instead, they were upfront and honest. They also did the brakes on that car, and now it drives like new again. It’s hard to find a shop that knows how to handle RHD imports, let alon

I love coming here to get my car serviced. The staff, especially Travis and Kyle, are super accommodating and break everything down well. I don’t feel intimidated or scammed by the company at all, love the transparency as I’m not well versed in the automotive department. Anytime I’ve needed my car serviced, they’re able to get me in quickly and my car back to me quickly as well. The space itself is very clean and modern too. Depending on what your car needs, as most know maintenance and upkeep can be expensive, but I never have to worry about poor or rushed work. If you were thinking of a new place, Ironwood Auto is the way to go.

Just had routine service done on my fairly new to me 4Runner. This shop is great! They include a checklist inspection with every service at no additional charge and performed a couple additional items at no cost. They’re transparent about what is actually needed vs. what Toyota lists. I sold my previous car (not a Toyota) primarily because I couldn’t stand going to the dealership for anything that couldn’t be done elsewhere and having their service tech look at me like I was withholding life-saving treatment from my child when I’d decline their overkill (and outrageous $$) recommendations. Ironwood is not at all like that. Plus they have a very comfortable (and well stocked) waiting area.. I also appreciate that, during the holidays, they held a pet food donation event for the SPCA and off

There is a reason they have so many positive reviews! They thoroughly looked over my 2014 car and told what I needed, what I could do without and what I absolutely did not need. They explained things in a way that made sense without sounding condescending. Highly recommend if you're looking for a place that will tell you what you need and do not need.