Jacky Jones Sales and Service

Got to give credit where credit is due, and the service folks are good, but the loaner car we got while having our Lincoln serviced was, well, look at the pictures. It made me sick. I don't even know how a regular person's car gets this dirty, let alone a company loaner. Forgot to take pix of the front and back seats full of food crumbs before I got in. NEVER going back there. Five stars for the people, one star for the run-down building that shows no pride in their business, and zero stars for the filthy loaner car. ------ Updated here after response from owner, just to say I wonder if the loaner vehicle was up to THEIR expectations, as they stated only that they were sorry that it wasn't up to mine. And the grimey exterior/canopy isn't a function of any shortages except a water hose with

Best car buying experience ever! Very nice and friendly sales people. They help us find what we wanted, made us a good deal and we bought it. Best sales person . Very kind and honest. That is something rare this days. Thank you Danny and Nelson.

Jacky Jones Lincoln is a warm, inviting dealership that has a small, family style setting. The sales staff is knowledgeable and courteous, and the sales managers are very good at working to numbers to get you where you want to be. I have now bought 3 of my last 4 cars here (the 1 from elsewhere was a Ford that they didn't have anything like at the time I bought it) and have been extremely happy everytime.

No service after sale and broken promises. Purchased MKC from these people and was told they would have to find second key fob, then was told they could not find it and they would send me one. that was two months ago and they will not return any contacts with me. 240.00 dollar lesson learned. Can not recommend his dealership to anyone.

*****Buyer Beware***** Went to look at used Lincoln town cars with low mileage and was disappointed in the experience.... The first town car they showed us smelt of aging mildew and was musty/// The third lincoln we looked at had a dead battery, service took another battery out of a previously test driven car and put it in the one we were considering without testing if there was a draw on the vehicle.."hence the battery being dead" Salesman tried to lean on it being cold for the dead battery///// Salesman also suggested I drilled holes in the headlights to reduce condensation that was building inside of the driver side head light. Dim lit show room to hide the dirt//// No paper towels in the bathroom/// Floors were sticky/// Dealership did not work with the numbers we provided and would