James Ferguson Automotive
Austin, TX · Auto repair shop
- Address
- James Ferguson Automotive, 3701 N Hills Dr, Austin, TX 78731
- Phone
- (512) 345-1388
- Status
- Closed · Opens 6:30 AM Sat
James Ferguson Automotive is an auto shop located in Austin, TX. It is one of 1,699 auto shops listed in Austin. Its 4.0-star rating is slightly below the Austin city average of 4.3 stars. There are 6 photos associated with this location.
Hours
| Friday | 6 AM–8 PM |
Customer Reviews
After being ripped off by Lambs one too many times, I decided to try Ferguson about 8 years ago. As an Uber/Lyft driver for 4 years before the pandemic, I needed a repair shop that reliable and not try to upsell you to death. Yes, Peggy can be a little rough around the edges (I know why but I am not at liberty to share here) But once you get to know her and treat her like a human being, she will take good care of you and your car. That being said, they have always done an honest and timely job on my cars at a reasonable price. I love Ferguson Automotive. ❤️
I’ve taken our cars there on a few occasions now, mostly small jobs I.e. inspection etc. they’re quick, I’ll give them that. It’s a full service station, but not amenities like snacks or drinks that I’ve seen. Not as reasonable as my old mechanic, but not as pricey as others around. The one complaint I have is the customer service side of it, it’s poor. I’m not looking for glitter and balloons, but a “hello”, “thanks” goes a long way. Even a friendly smile, if you look at and engage with the customer works. I don’t even think anyone looked at me, it’s all business. Will I go back…probably, it’s close by. I won’t fill up though, ha ha.
I had a vehicle inspection done here because my disabled mother was unable to bring her Cadillac in. She has cancer and uses a walker. They always take good care of her. The lady referenced in some reviews was kind. She told me there were 3 vehicles ahead of me and gave me a time, but they exceeded that time and got my mother's car inspected in 20 minutes which was far less time than I expected. They were fast, efficient, and kind. They are a full service small gas and vehicle repair. My mother goes there and recommended them. They were excellent and the lady at the front WAS kind.
Review: This locally owned gas station is a solid spot if you’re looking for honest repairs and supporting a neighborhood business. The mechanics know what they’re doing, and they don’t upsell you on nonsense—just straightforward, quality work. That said, the gas pumps are a real drag. They’re painfully slow, and worse, they blast nonstop ads while you wait. It’s like being stuck in a dentist’s chair with a TV you can’t turn off. If they fixed that, it’d be a five-star place. Until then, I’ll keep coming for repairs, but I fuel up somewhere else.
No other mechanic has touched our vehicles for 30 years. The last neighborhood mechanics around. Good people. Highly recommended.
Accessibility & Amenities
Services
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