Javion & Sams 24 Hour Towing

While no one enjoys getting towed this company deserves a pretty bad review. They had no problem towing my car without warning at 2 am (a mistake on my part for parking incorrectly in a lot covered in snow), but when I had to get to the hospital at 5 AM to take care of patients they had no problem telling me they were closed. When I told them I might be stuck in the OR all day they said too bad, every day in impound is another 50 bucks, no exceptions. And when I did show up in person they required cash, but the ATM charges a 5 dollar withdrawal fee, and then they couldn't even make 5 dollars change for the 495 dollar fee...I said keep the change.

My experience with Javion & Sam’s Towing on November 21–22, 2025 was one of the most predatory and unprofessional interactions I’ve had with any business in Detroit. My 2020 Chevy Bolt was towed late on 11/21/25. The vehicle entered their lot at 10:10 p.m., and it was released to me at 1:59 p.m. the next day—roughly 16 hours of total custody. Despite this, I was charged $545: • Light-duty tow: $295 • Fuel surcharge: $45 • “Michigan Statutory Assessment”: $40 • “Convenience fee”: $65 • Outdoor storage: $100 (charged as 2 full days at $50/day) The payment requirement was the most concerning part. They demanded cash only—no debit cards, no credit cards, no cashier’s checks, no electronic payments. My receipt is stamped “PD CASH,” which mirrors many other reviews describing the same cash-o

This is a predatory towing company. They charge $495 for towing. Double to triple average rates. We had a family car that was parked alongside 4-5 other cars on a back street. Although we were not in the demarcated lot for towing, they towed all cars. It’s basically extortion. And they’ve been disbarred from City of Detroit contracts for unethical behavior and kickbacks. Not surprised. So now, we have to deal with it. Building is not to code.

They charge $555.00 for hooking and towing. They make their money off of people's hardships.as a matter of fact, they made the news for there shady business

towed me from a lot that had 0 signage that i would be towed if i parked there. this is literally illegal.