Jay's Auto Recycling

This place is a rip off went there to buy a plug for a headlight. They told me $75 so I went to the GM dealer and bought one from the dealer for $11. I would not recommend this to anyone to ever buy anything from these people they are a scam artist.

Called about a bumper cover, I’m an hour away. I have no pictures or idea of its condition. They want a credit card on file before sending someone to the yard to check its condition. I am not giving my CC information out for a part in unknown condition sight unseen. Woman on phone says if they go check they want to know I’m buying it. How do I know I want to buy it unless I know the condition? if it’s trashed I’m not giving you my CC info. If the bumper is in good condition I would have no problem sending my card info for a deposit. Lost a customer instead of taking a few minutes to send someone to check the condition.

very rude and unprofessional. You see the reviews, jay doesn’t care about his customers. The second he hopped on the phone, he started insulting when I was telling him his door had more damage on it than it said. He gave me a $50 refund at the end but not before telling me to go buy Kleenex with it and wipe my tears off. So rude and unprofessional. Whatever, there’s only like a million junkyards around bud!

A very bad customer service and definitely when they don't know their prices they look for it in the highest market and discrimination no empathy

I had a customer call needing a transmission in their car. I Called about a transmission on Tuesday that they had in stock. I called back and paid the deposit Wednesday morning. I was told it would be out Wednesday afternoon/Thursday morning at the latest, even after they told me Tuesday that they could have it out in a day. I rescheduled multiple jobs so that I could have time to go pickup the trans and get back on Thursday, so I could do the customers transmission on Friday. I informed the customer what was going through on and that their car would be started on, on friday. Come Thursday morning, I call, and trans is still not on the ground. I was told by the owner (assuming jay) that it would be out first thing in the morning, Friday. So I reach out to the customer, and reschedule my ot