JB Full Service Auto Repair

Believe the reviews when they say don’t go to this place. I decided to try but will forever go to dealership from here on out. Sad that you pay your money for answers yet $160 dollars later still guessing at what the issue is. Got quoted over a $1000 to change 8 spark plugs and wires. That was a guess as to if that will fix the issue. No guarantees or warranty but for about $3900.00 after changing every component then you will guarantee. So possibly only 1 of the many components can be the issue. You can not listen to the few bad reviews if you want, but I wish I woulda. I always try to give people a chance regardless of what others may have went through because there are always 2 sides to a story. Only reason I’m writing this review is due to the fact you should have just allowed me to p

Excellent service. 2010 Chrysler minivan serviced regularly at JB, driven around 8,000 miles to Yosemite, from Georgia and back. No problem. Very pleased! Back to JB for regular maintenance.

For 3 weeks I was getting the runaround from a local dealership about repairing my son's key fob. After 2 appointments, I was told twice by the dealership that it would cost me $179 for a diagnostic and an additional $500 just to get the electrician to "take a look". Neither ever happened and gladly didn't spend any money. I then took the car to JB FULL SERVICE AUTO REPAIR FAYETTEVILLE one morning, after New Year's Day, at 8:30 without an appointment. Natalia was able to help me right away and within 4 hours received a new key fob programmed to the vehicle and I spent less than the dealership quoted me. Quick, honest and great quality customer service! JB will definitely be my new local auto service and repair go- to from now on! Highly recommend them! Thank you so much!

I spent $2k at another local shop that couldn't fix the issue on my Xterra. JB saw the issue and fixed it from step one for under $1k. He drove it for a few days before letting me know all was good. Been a month now, no issue!

Would not recommend. I dropped my car off because my check engine light came on just to get it looked at. They charged me $130 for a "diagnostic" even they said they couldn't find anything wrong with it and only looked at it for max ten minutes. And I had to call repeatedly to get them to actually look at it. Every time I called they said the mechanic was looking at it and they would call me back shortly. Never did.