Jeff Smith - State Farm Insurance Agent

Everyone in the office is friendly and helpful. Jeff Smith explained all my coverages to me when I didn't know anything about insurance. They also helped me refinance my auto loan and saved me a bunch of money. I am glad to have this office handling all of my insurance!

I switched over to Jeff Smith's office last week and have never had such a positive experience with an insurance agency. All of the ladies in the office were friendly and welcoming as soon as I walked in. Jeff went over my policies with me and thoroughly explained every provision and coverage option. I feel safe with this office and I'm paying almost half than I was with Allstate!

For almost a decade; I was a customer of Jeff Smith’s State Farm office, throughout the years I have been a paying customer. His office manager Marge is completely abrasive, at one point she attempted to tell me that my home’s hail damage is not damage at all. On a separate occasion, she recommended I replace my windshield with a specific company, that company damaged my car and never repaired it. Jeff Smith called me to discuss my hail damage claim. He demanded proof, how am I suppose to give him proof, rip off my siding and send it to him??? Ten years of loyalty and thousands of dollars to be treated like a deadbeat????

Excellent customer service! Jeff and his team took the time and effort to provide me with absolutely everything I need to know to about my policy. They've helped me save a great deal of money and I always feel that I receive quick and easy answers when I have questions or concerns.

Extremely unprofessional. Jeff made an extremely off color remark to me as a paying customer! For that reason alone I am no longer purchasing insurance through Jeff. Very disrespectful. I hope that Jeff matures in the future, because no client deserves to be treated so disrespectfully, especially when it's completely uncalled for.