Jeff Wyler Mazda Service Center

Kim and Kyle have been terrific to work with. I had several issues with my 2018 CX5 that needed to be addressed over a two month span. Kim and Kyle communicated excellently and promptly the entire time. They were flexible and kind. They truly made me feel like I was were their only customer. They went above and beyond in their customer service and despite the frustrations I have with the Mazda brand due to the issues my car was having, Kim and Kyle will keep me coming back.

This trip was for two minor recalls and an oil change. Setting the appointment was easy with plenty of openings to choose from and easy process to follow. The estimated time was right on and I was out the door in less than 90 minutes. I had delayed in repairing a minor appearance issue and they fixed it without me asking. I really appreciate the attention to detail.

Would not recommend this location. Other local centers will be far more helpful.

Bought a CX-5 in 2020. Took it for regular service appointments. Mentioned at each one that my infotainment system was scrolling and dialing at random while driving. I was consistently told it needed updated and thought that was being done because it would work fine for a bit following the service appointment. I scheduled a service appointment last week to have it looked at because it has now caused me to wreck my vehicle to avoid dialing an emergency number. I’m being told the same part that has been recalled on other Mazda vehicles is faulty on mine and they want nearly $700 to fix it because I’m now out of factory warranty since it was pushed off and never actually addressed when I made the initial complaints. I can’t get a call back or any sort of follow up from the service department

This was easily the least stressful and most pleasant car buying/trading experience I’ve ever had. Ron, Marcus, Tony and Chad were all professional, knowledgeable, and fair in every step of the process. I would definitely recommend this dealership and send all my friends and family there.